Document Pickup is congested
Act now4 waiting · new arrivals face ~40 min across 0.3 desks.
Adding Desk 6 (from Document Pickup) cuts the line from ~40 min to ~9 min.
Redistribution engine
Where should the desks be?
QWise compares how much work is waiting in each queue with the desks covering it, then suggests the move that saves the most waiting time. Nothing changes until you apply a suggestion.
Live· 05:06:42 AM
Advising is congested
Act now4 waiting · new arrivals face ~31 min across 1.3 desks.
All desks are busy. Share live ticket links so visitors can wait elsewhere.
Payments & Fees is congested
Act now5 waiting · new arrivals face ~25 min across 1.3 desks.
All desks are busy. Share live ticket links so visitors can wait elsewhere.
Registration is congested
Soon10 waiting · new arrivals face ~19 min across 2.3 desks.
All desks are busy. Share live ticket links so visitors can wait elsewhere.
Workload per desk
Minutes of waiting work per covering desk. Taller bars need help first.
Queue coverage
- ARegistration~19 min
10 waiting · Desk 1, Desk 2 · 4 min per visit
- BPayments & Fees~25 min
5 waiting · Desk 3 · 6 min per visit
- CAdvising~31 min
4 waiting · Desk 4 · 9 min per visit
- DDocument Pickup~40 min
4 waiting · no dedicated desk · 3 min per visit
General desks are shared between every queue that has people waiting.